Screw You Commission Junction
I've been using Commissio Junction for over a year now to serve ads. For those that think I may be getting rich off them, think again. I made a total of $5.26 from their banner adds. In order for them to give me money, someone has to buy something from the link, clicking isn't good enough.
I have to say that CJ has some pretty nice features. Specifically their "smartzones", which allows you to set up rotating ads and set a weight to each one to control how often they appear. Their website is very professionally designed and they have an excellent reporting system.
This week when I logged in I got the following message:
Our records indicate that your account has been deactivated.
Whaaaaa? I checked my email and didn't see anything from them that said they would be deactivating my account. Searching their site, the only way I could find to get support was to log on. No emails except one, to pr@cj.com. So I used that email to find out what happened. That was sent to their support system and I received a email:
Yes, you were deactivated due to our dormancy policy. If there are no transactions over a 6 month period and your balance is zero, we deactivate the account.
Well my balance wasn't zero, it had $5.26 (which I don't think I will ever see) but I didn't have any transactions in 6 months even though I served tens of thousands of ads. Apparently it's policy to deactivate an account without warning (see here and here) and no system in place that lets you protest it, since there is no support email address available (the email that was sent to me came from their support system that has a no-reply email address).
I guess they are going to keep my money, even though I served thousands of ads for their customers. So to Commission Junction I say screw you.

