I have read about many people on the Smarthome and CocoonTech message boards have a lot of their Insteon devices failing. Some people have had a high failure failure rate. I've been following these discussion closely because I have yet to have any failures. Until a few months ago.

My first device to fail was a Switchlink V2 that was controlling the bathroom light. The device simply failed to turn on the lights nor would the LED bar light up. If I pressed the reset button and held it down, it would light one of the LEDs. According the the Smarthome message boards, this is a common failure mode.

Despite the inconvience of having to replace the switch (in a room that has no natural light), I have to admit that Smarthome has been very generous with replacments since these switches are probably out of warranty. On the other hand, these are all early first generation type switches, which are showing design issues. So they should be replacing them.

The other switch that has died is a LampLinc V2, it simply doesn't operate nor does the set button have any effect. I expect that Smarthome will replace it without question.