No, "Remote Ordering" is not where you call in your order ahead of time. You think calling tech support to get someone in India you can barely understand is bad, wait till it comes to the fast food squawk box.

Remote order-taking at drive-throughs, the latest trend in restaurant technology, is part of a broader effort by the industry to migrate some communication duties from in-store workers to off-site proxies. McDonald's and Pizza Hut are testing it, and Chuck E. Cheese's franchises use a central call center to book reservations and parties.

They don't say anything about outsourcing order taking to India right now, but you know it's the next step. I don't visit the local Sonic as much as I use too, but when I do I can't hear them half the time. This is going to make it better?